Smart Office Manager
Call Tracking
SOM Call Tracking is software that digitizes offline sales and connects it with online sales, allowing you to track and optimize sales processes through a unique platform.
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What is SOM E-Commerce Store?
SOM E-Commerce is an Online store that represents an innovative module of the Smart Office Manager (SOM) application, dedicated specifically to electronic commerce. This web store enables efficient management of online sales, order processing, and provides a high-quality user experience.
Faster communication and connectivity
Increasing synchronization between different teams - sectors within the company.
Complete business statistics
Tracking all relevant statistics to better understand your business performance.
Faster and more functional business operations
Increasing efficiency and reducing time needed to perform business tasks.
Accelerated operator work
Improving operator productivity with faster and more efficient communication.
Easier work for managers
Easier data analysis, sales tracking, and informed decision-making.
Why Smart Office Manager - Call Tracking?
Do you know how many calls you had on Friday?
Do you know if the customer called you before placing an order to inquire about the product?
Which supplier has the most missed sales?
Do you know which operator had how many calls?
Do you know if the customer had made a purchase from you before the call?
Are there inquiries but is the problem with the inventory?
Do you know how many sales you had, and how many were not realized and why?
Which product group do you sell the most, and which one has the most inquiries?
Do you know which customer ordered 'x' product 2 months ago?
Do you know the ratio of calls to actual sales in your business?
Do you know the percentage of successful sales?
Do you know the percentage of successful sales?
If you want to find answers to these questions, as well as additional comprehensive information,
SOM Call Tracking application is at your disposal to provide you with the necessary assistance.
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Benefits of using SOM
Call Tracking application include
Work flexibility and teamwork
Work flexibility and teamwork
Work from wherever you want
Our system allows you to work from any location, comfortably and efficiently.
Teamwork without mandatory presence
Our operators can collaborate in a team without the need to be physically together, thus facilitating communication and cooperation.
Team flexibility
You have the ability to quickly adapt the team by adding new operators from other units, ensuring efficiency and business continuity.
Performance analysis and management
Performance analysis and management
Performance tracking and progress
You have the ability to track your results and compare them with other operators to improve your work and progress.
Real-time statistics
Monitor key statistics in real-time to make faster and better decisions for your business.
Efficient information and task management
Efficient information and task management
Don't lose important information
All operators are familiar with the current situation and can take over or forward tasks, ensuring continuity and quick response in task resolution.
Get to know your client completely
Our system records every contact with the client, allowing you to have a complete history of interactions and better understand their needs.
Intuitive interface
The application is easy to use, allowing you to quickly adapt and maximize your time.
Easy access to useful data
With our platform, you have access to an extensive database with real information about clients and their needs.
Clear overview of tasks
The system allows you to easily identify current tasks and set priorities, facilitating the organization of your work.
Reduction of task execution time
The efficiency of our system leads to a reduction in the time needed to execute tasks, meaning you can accomplish more work in the same time period.
Integration and support for different sectors
Integration and support for different sectors
Full integration with express mail
Our system allows tracking of all shipments through integration with leading courier services, making it easier for you to track deliveries.
Connecting all company sectors
The system integrates different departments such as marketing, procurement, and warehouse, facilitating communication and coordination.
Quick response to problems
Our system allows for quick response to any potential problems with suppliers, deliveries, and warehouse operations, ensuring smooth business operations.
Analysis of marketing actions
Track the effects of your marketing activities to better understand your clients' needs and improve strategies.
Number of operators
1-3
19.99€ / monthly
per operator
26€ Manager Account / account
500€ setting up Call Tracking application with your data
Contact usNumber of operators
4-10
15.99€ / monthly
per operator
26€ Manager Account / account
500€ setting up Call Tracking application with your data
Contact usNumber of operators
11-20
10.99€ / monthly
per operator
26€ Manager Account / account
500€ setting up Call Tracking application with your data
Contact usNumber of operators
>20
210€ / monthly
per operator
26€ Manager Account / account
500€ setting up Call Tracking application with your data
Contact usThe first 30 days of use are free, without charging based on the number of operators.
*Refund does not include initial application setup
**Domain and hosting are not included in the package price
NOTE: Prices are without VAT.
SOM Call Tracking - Digitalization of Offline Sales
SOM Call Tracking digitalizes your offline sales – contact us today and get started!
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