Smart Office Manager Call Tracking
Are you engaged in online or offline sales? For successful business, you need the Smart Office Manager Application - Call Tracking.
Contact us
Why Smart Office Manager - Call Tracking?
Over 20 years of sales experience is integrated into our application, developed to improve the work of our team. Our goal was to significantly simplify and speed up the daily tasks of our employees.
Faster communication and connectivity
Increased synchronization between different teams and departments within the company.
Complete business statistics
Tracking all relevant statistics to better understand the performance of your business.
Faster and more efficient operations
Increased efficiency and reduced time required to perform business tasks.
Accelerated operator work
Improved productivity of operators with faster and more efficient communication.
Simplified management work
Easier data analysis, sales tracking, and informed decision-making.
Does this application suit your business?
Do you know how many calls you had on Friday?
Do you know which operator had how many calls?
Do you know how many sales you had, and how many were not realized and why?
Do you know if the customer called you before placing an order to inquire about the product?
Do you know if the customer had made a purchase from you before the call?
Which product group do you sell the most, and which one has the most inquiries?
Which supplier has the most missed sales?
Are there inquiries but is the problem with the inventory?
Do you know which customer ordered 'x' product 2 months ago?
Do you know the ratio of calls to actual sales in your business?
Do you know the percentage of successful sales?
Do you know the percentage of successful sales?
What is the average time to complete your tasks?
Do you know how much time each operator spends on a task?
Do you know how many problematic shipments you have, or when do you find out about a problematic shipment?
Does this application suit your business?
Do you know how many calls you had on Friday?
Do you know which operator had how many calls?
Do you know how many sales you had, and how many were not realized and why?
Do you know if the customer called you before placing an order to inquire about the product?
Do you know if the customer had made a purchase from you before the call?
Which product group do you sell the most, and which one has the most inquiries?
The benefits of using the SOM application include:
Work Flexibility and Team Collaboration
Work from anywhere
Our system allows you to work from anywhere, comfortably and efficiently.
Team collaboration without mandatory presence
Our operators can collaborate as a team without the need to be physically together, facilitating communication and collaboration.
Flexibility within the team
You have the ability to quickly adapt the team by adding new operators from different units, ensuring efficiency and business continuity.
Efficient information and task management
Don't lose important information
All operators are aware of the current situation and can take over or forward tasks, ensuring continuity and quick response in task resolution.
Get to know your customer completely
Our system records every customer interaction, allowing you to have a complete history of interactions and better understand their needs.
Intuitive interface
The application is easy to use, allowing you to quickly adapt and make the most of your time.
Easy access to valuable data
With our platform, you have access to a comprehensive database with real information about customers and their needs.
Clear task overview
The system allows you to easily identify current tasks and set priorities, facilitating the organization of your work.
Reduced task execution time
The efficiency of our system leads to a reduction in the time required to complete tasks, meaning you can accomplish more work in the same time period.
Analysis and performance management
Performance tracking and improvement
You have the ability to track your results and compare them with other operators to improve your work and progress.
Real-time statistics
Track key statistics in real-time to make faster and better decisions for your business.
SOM Call Tracking for easier business
Discover how SOM E-Commerce can transform your online business. Contact us today to get started!